Micro display crash problem

JSuriya · Apr 8th 2019

Dear All,

I am using three no's of GV-5260 CP color camera in VQ4-GE framegrabber installed with SISO runtime v5.6.0 for my applet and the cameras are triggered seperately by framegrabber at 500 FPS. Now I am facing an issue where if any one of cameras are either powered off or trigger is not receiving then both the microdisplay and genicam explorer exits(crashing) without any warning. Here I have attached my sample image acquisition applet for your reference. Please suggest me a solution.

ImageAcquisition_CameraFailCase_v1.0.va

Note:- I ran the sample "QuadAreaBayer24" hap file provided in siso directory , there if I remove any particular camera (testing purpose) from the frame grabber the microdisplay is not crashing instead the corresponding DMA turns out to be in red color and acquisition stops.

Thanks,

Jayasuriya

B.Ru · Apr 8th 2019

Dear Jayasuriya,

Please check if this still happens with newer runtime version:

Windows 64 bit with all applet sets:

https://updates.silicon.softwa…ts_v5.6.1.75854_Win64.exe

Windows 64 bit without applets:

https://updates.silicon.softwa…up_v5.6.1.75854_Win64.exe

Windows 32 bit with all applet sets:

https://updates.silicon.softwa…ts_v5.6.1.75854_Win32.exe

Windows 32 bit without applets:

https://updates.silicon.softwa…up_v5.6.1.75854_Win32.exe

I understand that a clear statement from my side would be appreciated, but I do not know the reason for the observed "crash". So we need to double-check if this still happens in the newest runtime version.

In case the newer runtime version is not a solution please contact our support@silicon-software.de
Thank you.

B.Ru · Apr 8th 2019

In case a newer version is getting released you should find it with the link below:

Runtime Release Notes

JSuriya · Apr 12th 2019

Dear BJorn Rudde,

Thanks for the help , by the way I tried the new runtime version but the problem occurred sometimes only. So I thought the issue is with the PC itself then I reinstalled windows 7 os in my PC and now it is working well no more crashing problem so far.

Thanks,

Jayasuriya

B.Ru · Apr 12th 2019

Thank you for your answer and the invested efforts.

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